Make Your Programs and Services Work Better for People.
Our Team Helps Colleges, Government, and Community Organizations to:
Together, we turn your goals into measurable outcomes that create real impact—for your participants, your staff, and your community.
Our Services
Data and impact assessments
Measure what’s working and identify opportunities for improvement
Participant voice research
Center the lived experiences, needs, and interests of the people you serve
Customer experience improvements
Make every touchpoint easier, more respectful, and more effective
Data and metrics development
Define what matters, use data effectively, and track progress in meaningful ways
Process and policy simplification
Cut red tape, increase clarity, and increase accessibility
Workshops and trainings
Build your team’s capacity to create lasting, people-first change
Is Your College Basic
Needs-Forward?
This brand-new guide is a fantastic resource for higher education administrators, faculty, staff, and practitioners who want to build institutional capacity that supports students’ basic needs in a sustainable way.
BONUS: Download the companion workbook, which features the guide’s assessments and exercises, designed for immediate, hands-on use.
What Our Clients Say
As a result of the work with the SJI team, MN was able to develop a legislative funding request that included data on what types of support services we were offering to SNAP E&T participants, the amount of funding we had for supports, the gaps in supports and the needs participants indicated. This data was included in our funding ask and was not information that we previously had access to.
Ashley Snyder
SNAP E&T Supervisor, Minnesota Department of Children, Youth, and Family
Working with our PCD team allowed North Seattle College to think more deeply about how we support students in being successful at our college. Through PCD’s excellent research and project management skills, they helped us think differently about how to approach our work and even helped us change our focus part-way through the project to lead to greater long term impact. I would highly recommend other colleges work with PCD as there are so many unintended positive results as well such as additional teamwork from the college, seeing student voice permeate into other areas, and professional development.
Aimee Brown
Title III Director, North Seattle College
Get in Touch
Learn more about SJI’s People-Centered Design work and how it can help you.