Innovative program design, evaluation and continuous improvement based on thorough analyses have been  hallmarks of SJI since our inception. We incorporate both established (e.g., data design) and emerging (e.g., human-centered design, behavioral science) best practices in designing SJI’s programs and assisting other agencies/organizations to develop and improve their programs. We use quantitative analyses of participant data with qualitative information to gain real-time knowledge of who programs are serving and what outcomes are being achieved.